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Knowledgebase/wiki/knowledgebase
Knowledgebase articles for Incentive - miss anything? Please contact us! Content #SUBPAGES#
How to configure Incentive Job Manager/wiki/how-to-configure-incentive-job-manager
#TOC# The Job Manager can either be installed as a Windows service or run at the command line. The job manager is located in the web/bin directory. Configure Job Manager Open IncentiveJobManager.exe.config located in the web/bin directory. Change th…
How to setup Incentive for different authentication modes/wiki/how-to-setup-incentive-for-different-authentication-modes
#TOC# IIS6 / IIS7 Classic Mode Windows Authentication IIS settings Anonymous Authentication - Disabled Forms Authentication - Disabled Windows Authentication - Enabled web.config <authentication mode="Windows" /> Forms Authentication, allo…
How to diable noise words on fulltext search/wiki/how-to-diable-noise-words-on-fulltext-search
#TOC# SQL Server 2005 Rename the file C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\FTData\noiseSVE.txt to noiseSVE.bak . Then rebuild the FullText catalog using the SQL statement below: ALTER FULLTEXT CATALOG [Content] REBUILD GO Ple…
How to activate mail notification/wiki/how-to-activate-mail-notification
Summary This article will explain how you activate mail notification in Incentive. Instructions Log on to Incentive as an administrator (or a user who have the policy General settings and Notification). Go to Settings and then General settings. Sel…
Search returns no hits/wiki/search-returns-no-hits
#TOC# Symptoms The search returns no hits even though you know that phrase your searching for exists in the database. Solution First check the status of the fulltext index: SELECT fulltextcatalogproperty('Content', 'ItemCount'); SELECT fulltex…
The (|) search filter is invalid/wiki/the-search-filter-is-invalid
#TOC# Symptoms When logging on to Incentive an exception occurrs and the error "The (|) search filter is invalid" is logged in the log files. Solution This problem occurrs because the registered service account does not have access to read in the…
How to add new languages to Incentive/wiki/how-to-add-new-languages-to-incentive
#TOC# Summary Incentive uses standard ASP.NET globalization and localization resource files. Follow the steps below to add a new language to Incentive. Instructions Follow the steps below to add spanish to your system. Make a copy of the incenti…
How to move an Incentive installation/wiki/how-to-move-an-incentive-installation
#TOC# Summary This article will explain how to move a Incentive installation from one location (server or directory) to another. Moving an Incentive installation involves two steps: Moving and configuring the database (optional) Moving and configu…
System requirements for Incentive 2.x/wiki/system-requirements-for-incentive-2x
#TOC# Server side hardware requirements Recommended minimum is 1GB memory, atleast 550Mhz processor and atleast 1 GB of hard disk space. Server side software requirements Microsoft Windows Server 2003 or Microsoft Windows Server 2008.Microsoft…

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